Responsible ICT

Book chapter

8. Values at the societal level

Abstract

A society, or a human society, is a group of people involved with each other through persistent relations, or a large social grouping sharing the same geographical or social territory, typically subject to the same political authority and dominant cultural expectations. A society can also consist of like-minded people who share norms and values. Herein, values characterize cultural groups, societies, and individuals to explain the motivational bases of their attitudes and behavior. Values are a culture’s standard for defining what is right and wrong in society. Culture emerges as a pattern that responds to basic needs, including food, clothing, shelter, government, family organization, and social structures, which is passed over through generations [274]. A society that adheres to culture has core beliefs and practices from which people operate, defined as values. In short, culture is a manifestation of societal values.

Individual values are expressed on a micro-scale, whereas this chapter will focus on societal values, which are expressed on a macro-scale, as visualized by the Values model in Figure 18. This model suggests that individual values define organizational & professional values. In turn, these values define economic values. Thereafter, societal values overarch and include all of these values. Parson, an influential figure in sociology, explained the difference between individual values and cultural values as follows:

”Individual values are goals that derive from what it means to be human, to be a biological organism who participates in social interaction and who must adapt to the demands of group life. Cultural values, in contrast, are goals that derive from the nature of societies, from the functional imperatives with which societies must cope in order to survive.” [275]

Knowledge clip


Isabel Boot, Laurens Dams, Remco Groeneveld, Jesse Hoekman, Kirill Sadovnikov

[1] N. Creanza, O. Kolodny, en M. W. Feldman, “Cultural evolutionary theory: How culture evolves and why it matters”, Proceedings of the National Academy of Sciences, vol 114, no 30, bll 7782–7789, 2017.
[2] A. Vaughan, “Greta Thunberg: You have stolen my childhood with your empty words”. New Scientist, Sep-2019.
[3] N. J. Adler en Z. Aycan, “Cross-cultural interaction: What we know and what we need to know”, Annual Review of Organizational Psychology and Organizational Behavior, vol 5, bll 307–333, 2018.
[4] C. Seemiller en M. Grace, Generation Z goes to college. John Wiley & Sons, 2016.
[5] E. P. Lazear, “Culture and language”, Journal of political Economy, vol 107, no S6, bll S95–S126, 1999.
[6] G. Hofstede, “Dimensionalizing cultures: The Hofstede model in context”, Online readings in psychology and culture, vol 2, no 1, bll 2307–0919, 2011.
[7] G. Hofstede, Culture’s consequences: International differences in work-related values, vol 1. sage, 1980.
[8] S. W. Litvin, J. C. Crotts, en F. L. Hefner, “Cross-cultural tourist behaviour: a replication and extension involving Hofstede’s uncertainty avoidance dimension”, International Journal of Tourism Research, vol 6, no 1, bll 29–37, 2004.
[9] G. Hofstede, G. J. Hofstede, en M. Minkov, Cultures and organizations: Software of the mind, vol 2. Mcgraw-hill New York, 2005.
[10] G. Hofstede, Culture’s consequences: Comparing values, behaviors, institutions and organizations across nations. Sage publications, 2001.
[11] S. H. Schwartz et al., “Refining the theory of basic individual values”, Journal of personality and social psychology, vol 103, no 4, bl 663, 2012.
[12] Boundless, “Boundless Sociology”. .
[13] A. P. Association, “Guidelines on multicultural education, training, research, practice, and organizational change for psychologists”, The American Psychologist, vol 58, no 5, bll 377–402, 2003.
[14] “Cultural Values – IResearchNet”. Okt-2016.
[15] B. Jowett en H. W. C. Davis, Aristotle’s politics. At the Clarendon Press, 1920.
[16] F. M. A. Hossain en M. K. Ali, “Relation between individual and society”, Open Journal of Social Sciences, vol 2, no 08, bl 130, 2014.
[17] I. Annamoradnejad, M. Fazli, J. Habibi, en S. Tavakoli, “Cross-cultural studies using social networks data”, IEEE Transactions on Computational Social Systems, vol 6, no 4, bll 627–636, 2019.
[18] G. Hofstede, “Cultural dimensions”, www. geert-hofstede. com, 2003.
[19] G. Hofstede, “Geert Hofstede biography”. Feb-2021.
[20] H. Insights, “Organisational culture”. .
[21] G. Hofstede, G. J. Hofstede, en M. Minkov, Cultures and organizations: Software of the mind, 3rd ed, vol 2. Mcgraw-hill New York, 2005.
[22] M. Minkov, What Makes Us Different and Similar: A New Interpretation of the World Values Survey and Other Cross-Cultural Data. Sofia, Bulgaria: Klasika i Stil, 2007.
[23] D. J. Schneider, “Implicit personality theory: A review”, Psychological bulletin, vol 79, no 5, bl 294, 1973.
[24] S. H. Schwartz, “An overview of the Schwartz theory of basic values”, Online readings in Psychology and Culture, vol 2, no 1, bll 2307–0919, 2012.
[25] S. H. Schwartz, “Values: Cultural and individual”, 2011.
[26] T. Parsons, The social system. Routledge, 2013.
[27] S. Hitlin en J. A. Piliavin, “Values: Reviving a dormant concept”, Annu. Rev. Sociol., vol 30, bll 359–393, 2004.
[28] M. J. Rohan, “A rose by any name? The values construct”, Personality and social psychology review, vol 4, no 3, bll 255–277, 2000.
[29] S. H. Schwartz, “Universals in the content and structure of values: Theoretical advances and empirical tests in 20 countries”, in Advances in experimental social psychology, vol 25, Elsevier, 1992, bll 1–65.
[30] P. B. Smith, S. H. Schwartz, J. W. Berry, en M. H. Segall, “Handbook of cross-cultural psychology”, Social behavior and applications, vol 3, 1997.
[31] F. Knudsen en L. L. Froholdt, “The consequences of ‘Culture’s Consequences’: a critical approach to culture as collective programming applied to cross-cultural crews”, WMU journal of maritime affairs, vol 8, no 2, bll 105–121, 2009.
[32] S. J. Magala, “Cross-cultural compromises, multiculturalism and the actuality of unzipped Hofstede”, Available at SSRN 595009, 2004.
[33] J. S. Osland en A. Bird, “Beyond sophisticated stereotyping: Cultural sensemaking in context”, Academy of Management Perspectives, vol 14, no 1, bll 65–77, 2000.
[34] R. F. Baskerville, “Hofstede never studied culture”, Accounting, organizations and society, vol 28, no 1, bll 1–14, 2003.
[35] R. J. House, P. J. Hanges, M. Javidan, P. W. Dorfman, en V. Gupta, Culture, leadership, and organizations: The GLOBE study of 62 societies. Sage publications, 2004.
[36] T. Wolf, “Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies [review]/House, R. J., Hanges, PJ, & Javidan, M., Eds”, Journal of Applied Christian Leadership, vol 1, no 1, bll 55–71, 2006.
[37] B. L. Kirkman, K. B. Lowe, en C. B. Gibson, “A quarter century of culture’s consequences: A review of empirical research incorporating Hofstede’s cultural values framework”, Journal of international business studies, vol 37, no 3, bll 285–320, 2006.
[38] M. De Mooij en G. Hofstede, “The Hofstede model: Applications to global branding and advertising strategy and research”, International Journal of advertising, vol 29, no 1, bll 85–110, 2010.
[39] L. A. Manrai en A. Manrai, “Hofstede’s cultural dimensions and tourist behaviors: A review and conceptual framework”, Journal of Economics, Finance & Administrative Science, vol 16, no 31, bl 23, 2011.
[40] A. Kaur en M. Noman, “Exploring Classroom Practices in Collectivist Cultures Through the Lens of Hofstede’s Model”, Qualitative Report, vol 20, no 11, 2015.
[41] S. T. Lyons, L. Duxbury, en C. Higgins, “An empirical assessment of generational differences in basic human values”, Psychological reports, vol 101, no 2, bll 339–352, 2007.
[42] C. L. Harper en K. T. Leicht, Exploring social change: America and the world. Routledge, 2018.
[43] C. P. Egri en D. A. Ralston, “Generation cohorts and personal values: A comparison of China and the United States”, Organization science, vol 15, no 2, bll 210–220, 2004.
[44] J.-I. C. Hansen en M. E. Leuty, “Work values across generations”, Journal of Career Assessment, vol 20, no 1, bll 34–52, 2012.
[45] H. J. Krahn en N. L. Galambos, “Work values and beliefs of ‘Generation X’and ‘Generation Y’”, Journal of Youth Studies, vol 17, no 1, bll 92–112, 2014.
[46] L. Cennamo en D. Gardner, “Generational differences in work values, outcomes and person-organisation values fit”, Journal of managerial psychology, 2008.
[47] M. L. Jones, “Hofstede-culturally questionable?”, 2007.
[48] O. (organisation F. E. Co-operation en Development), “Multinational Enterprises in the Global Economy: Heavily Debated but Hardly Measured”. OECD Paris, 2018.
[49] T. V. Reed, Digitized lives: Culture, power and social change in the internet era. Routledge, 2018.
[50] “Country Comparison”. Hofstede Insights, 2021.
[51] A. Tarimo, “The role of religion in peace building”, AFER, vol 51, no 4 & 01, bll 385–402, 2009.
[52] M. Dinneen, Culture and customs of Venezuela. Greenwood Publishing Group, 2001.
[53] OECD en E. Union, “Health at a Glance: Europe 2020: State of Health in the EU Cycle”. OECD Publishing Paris, France, 2020.
[54] “List of Least Developed Countries (as of 11 February 2021)”. United Nations Committee for Development Policy, Feb-2021.
[55] “LDC Identification Criteria & Indicators \textbar Department of Economic and Social Affairs”. United Nations, 2021.
[56] A. G. White, “A Global Projection of Subjective Well-being: A Challenge To Positive Psychology? Psychtalk 56”. .
[57] “Crime statistics”. European Commission, Okt-2021.
[58] P. W. Dorfman en J. P. Howell, “Dimensions of national culture and effective leadership patterns: Hofstede revisited”, Advances in international comparative management, vol 3, no 1, bll 127–150, 1988.
[59] T. Kasser, “Cultural values and the well-being of future generations: A cross-national study”, Journal of Cross-Cultural Psychology, vol 42, no 2, bll 206–215, 2011.
[60] V. V. Gouveia en M. Ros, “Hofstede and Schwartz s models for classifying individualism at the cultural level: their relation to macro-social and macro-economic variables”, Psicothema, vol 12, no Su1, bll 25–33, 2000.
[61] C. Seemiller en M. Grace, Generation Z goes to college. John Wiley & Sons, 2016.
[62] A. Gaspay, S. Dardan, en L. Legorreta, “‘Software of the Mind’ – A Review of Applications of Hofstede’s Theory to IT Research”, Journal of Information Technology Theory and Application (JITTA), vol 9, no 3, bl 3, 2009.
[63] C. K. Baty, M. Lane, A. Cater-Steel, en M. Ally, “The role of national culture in the strategic use of and investment in ICT: a comparative study of Japanese and Australian organisations”, in Proceedings of the 28th Australasian Conference on Information Systems (ACIS 2017), 2017.
[64] R. Lynn en T. Martin, “National differences for thirty-seven nations in extraversion, neuroticism, psychoticism and economic, demographic and other correlates”, Personality and Individual Differences, vol 19, no 3, bll 403–406, 1995.
[65] S. Beugelsdijk en C. Welzel, “Dimensions and Dynamics of National Culture: Synthesizing Hofstede With Inglehart”, Journal of Cross-Cultural Psychology, vol 49, no 10, bll 1469–1505, 2018.
[66] J.-O. Sørnes, K. K. Stephens, A. S. Sætre, en L. D. Browning, “The reflexivity between ICTs and business culture: Applying Hofstede’s theory to compare Norway and the United States”, Informing science journal, vol 7, no 1, bll 1–30, 2004.
[67] H. C. Triandis, Individualism and collectivism. Routledge, 2018.
[68] N. Basabe en M. Ros, “Cultural dimensions and social behavior correlates: Individualism-Collectivism and Power Distance”, International Review of Social Psychology, vol 18, no 1, bll 189–225, 2005.
[69] P. B. Smith, S. Dugan, en F. Trompenaars, “National culture and the values of organizational employees: A dimensional analysis across 43 nations”, Journal of cross-cultural psychology, vol 27, no 2, bll 231–264, 1996.
[70] R. Inglehart, “The silent revolution in Europe: Intergenerational change in post-industrial societies”, American political science review, vol 65, no 4, bll 991–1017, 1971.
[71] W. Apriyantopo en A. Aprianingsih, “Information Communication and Technology (ICT) Adoption in Asian Countries: An Empirical Evidence of Economic and Socio-Cultural Factors”, Binus Business Review, vol 11, no 3, bll 175–186, 2020.
[72] V. Ratten, “Coronavirus (Covid-19) and entrepreneurship: cultural, lifestyle and societal changes”, Journal of Entrepreneurship in Emerging Economies, 2020.
[73] V. Dalberg, E. Angelvik, D. R. Elvekrok, en A. K. Fossberg, “Cross-Cultural Collaboration in ICT Procurement”, 2006, bll 51–57.